Shipping policy
Shipping Policy
Last updated: September 5, 2026
Neryofa offers shipping to destinations where shipping is available during checkout.
Shipping Cost
We offer free standard shipping on eligible orders.
Any applicable shipping charges or restrictions will be clearly displayed during checkout before you complete your purchase.
Estimated Delivery Time
Our estimated standard delivery time is:
3–5 business days
Delivery estimates apply after the order has been processed and shipped.
Order Processing
Orders are processed after successful payment confirmation.
Processing times may vary depending on product availability, order volume, weekends, holidays, and other operational circumstances.
If an unexpected delay affects your order, we will provide relevant information where reasonably possible.
Tracking Information
Where tracking is available, tracking information will be sent to the email address provided during checkout after the order has been shipped.
Delivery Delays
Delivery times are estimates and are not guaranteed delivery dates.
Delivery may take longer because of circumstances outside our reasonable control, including:
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Carrier delays
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Severe weather
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Public holidays
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Incorrect or incomplete delivery information
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Customs or border procedures
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Unexpected logistical disruptions
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information during checkout.
If you realise that you have entered an incorrect address, please contact us as soon as possible at:
We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Undeliverable Packages
If a package is returned because the customer provided an incorrect or incomplete shipping address, we may contact the customer to determine the appropriate next step.
Contact
For shipping questions, please contact:
Email: support@neryofa.com
Phone: +44 141 444 8162
The Ramshorn, 206
98 Ingram St
Glasgow G1 1EX
United Kingdom